En:Stamps via Weinhelp

We are pleased that you would like to use the parcel mark service from within Weinhelp. In this document we briefly present the most important steps. The graphic on the right shows you very briefly the simple process of creating parcel labels.

Start & setup in Weinhelp

The setup and communication on the part of Weinhelp can be found directly as a video on the Weinhelp page: https://weinhelp.de/paketmarkenversand-mit-wbo/

Registration with Weinbau-online.de

• On this page you can register for a free team access.
• Here you will find all the info on participation and costs.
• For the concrete prices please have a look at your info mail from Weinhelp or write to us at info@winestro.cloud.

Working with the programme

• All information on participation and costs, especially on creation of parcel labels and creation of return labels and also shipping abroad.
• How to order collections

In case of problems

• Behaviour in the event of damage reports and problems (follow-up)
• What you need to know about cancellations
• All Notes on billing for parcel labels