https://www.winestro.wiki/index.php?action=history&feed=atom&title=En%3ATelephone-Support 2026-04-19T08:42:03Z Versionsgeschichte dieser Seite in Winestro.Cloud Handbuch MediaWiki 1.38.2 https://www.winestro.wiki/index.php?title=En:Telephone-Support&diff=14112&oldid=prev 2024-10-18T13:47:00Z

<p><span dir="auto"><span class="autocomment">Silver &amp; Gold Package</span></span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:47, 18 October 2024</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l11">Line 11:</td> <td colspan="2" class="diff-lineno">Line 11:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Silver &amp; Gold Package ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Silver &amp; Gold Package ===</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>In these packages you will receive a direct dial number to the Winestro.Cloud team. The current number (may change) can be found in the <del style="font-weight: bold; text-decoration: none;">programme </del>under Help <del style="font-weight: bold; text-decoration: none;">/ </del>Telephone Support. The hotline is usually staffed on working days in Rhineland-Palatinate between 9 am and 4 pm. Outside of these times, please proceed as in the Bronze Package; a member of staff will then get in touch with you as soon as possible!</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>In these packages you will receive a direct dial number to the Winestro.Cloud team. The current number (may change) can be found in the <ins style="font-weight: bold; text-decoration: none;">program </ins>under Help <ins style="font-weight: bold; text-decoration: none;">- </ins>Telephone Support. The hotline is usually staffed on working days in Rhineland-Palatinate between 9 am and 4 pm. Outside of these times, please proceed as in the Bronze Package; a member of staff will then get in touch with you as soon as possible!</div></td></tr> </table>

IsabellaTeodori https://www.winestro.wiki/index.php?title=En:Telephone-Support&diff=14108&oldid=prev 2024-10-18T13:44:59Z

<p><span dir="auto"><span class="autocomment">Bronze package</span></span></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:44, 18 October 2024</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l5">Line 5:</td> <td colspan="2" class="diff-lineno">Line 5:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Where can telephone support be requested? ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Where can telephone support be requested? ==</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Bronze package ===</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>=== Bronze package ===</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Go to Help <del style="font-weight: bold; text-decoration: none;">/ Ticket </del>and create a help ticket. Select &quot;callback with costs requested&quot; as priority and write this again briefly. If you describe your problem as well as possible or explain what it is about, the right person will contact you right away, which saves us time and you money. Other ways to contact us:</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Go to Help <ins style="font-weight: bold; text-decoration: none;">- Tickets </ins>and create a help ticket. Select &quot;callback with costs requested&quot; as priority and write this again briefly. If you describe your problem as well as possible or explain what it is about, the right person will contact you right away, which saves us time and you money. Other ways to contact us:</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* E-mail to info@<del style="font-weight: bold; text-decoration: none;">weinbau-online</del>.<del style="font-weight: bold; text-decoration: none;">de</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* E-mail to info@<ins style="font-weight: bold; text-decoration: none;">winestro</ins>.<ins style="font-weight: bold; text-decoration: none;">cloud</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Leave a callback request on 06131 4922406</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Leave a callback request on 06131 4922406</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Visit us for a training session in our office :)</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Visit us for a training session in our office :)</div></td></tr> </table>

IsabellaTeodori https://www.winestro.wiki/index.php?title=En:Telephone-Support&diff=14105&oldid=prev 2024-10-18T13:42:16Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:42, 18 October 2024</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>There are various ways for Winestro.Cloud customers to obtain support: Basically, we advise you to use our free [[<del style="font-weight: bold; text-decoration: none;">help forum</del>]]. Nevertheless, telephone support can be requested for a fee in the bronze package.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>There are various ways for Winestro.Cloud customers to obtain support: Basically, we advise you to use our free [[<ins style="font-weight: bold; text-decoration: none;">Ticketsystem</ins>]]. Nevertheless, telephone support can be requested for a fee in the bronze package.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>  You will receive a direct dial number from the Silver or Gold Support Package. You can find more information about this [https://www.weinbau-online.de/weinbau-blog.php?id_blog_post=168] <del style="font-weight: bold; text-decoration: none;">here</del>.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>  You will receive a direct dial number from the Silver or Gold Support Package. You can find more information about this [https://www.weinbau-online.de/weinbau-blog.php?id_blog_post=168 <ins style="font-weight: bold; text-decoration: none;">here</ins>].</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Where can telephone support be requested? ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Where can telephone support be requested? ==</div></td></tr> </table>

IsabellaTeodori https://www.winestro.wiki/index.php?title=En:Telephone-Support&diff=4653&oldid=prev 2022-09-13T10:16:43Z

<p>Die Seite wurde neu angelegt: „There are various ways for Winestro.Cloud customers to obtain support: Basically, we advise you to use our free <a href="/index.php?title=Help_forum&amp;action=edit&amp;redlink=1" class="new" title="Help forum (Seite nicht vorhanden)">help forum</a>. Nevertheless, telephone support can be requested for a fee in the bronze package. You will receive a direct dial number from the Silver or Gold Support Package. You can find more information about this [https://www.weinbau-online.de/weinbau-blog.php?id_blog_post=168] here. == Where can telephone support be requested? == === Br…“</p> <p><b>New page</b></p><div>There are various ways for Winestro.Cloud customers to obtain support: Basically, we advise you to use our free [[help forum]]. Nevertheless, telephone support can be requested for a fee in the bronze package.<br /> <br /> You will receive a direct dial number from the Silver or Gold Support Package. You can find more information about this [https://www.weinbau-online.de/weinbau-blog.php?id_blog_post=168] here.<br /> <br /> == Where can telephone support be requested? ==<br /> === Bronze package ===<br /> Go to Help / Ticket and create a help ticket. Select &quot;callback with costs requested&quot; as priority and write this again briefly. If you describe your problem as well as possible or explain what it is about, the right person will contact you right away, which saves us time and you money. Other ways to contact us:<br /> * E-mail to info@weinbau-online.de<br /> * Leave a callback request on 06131 4922406<br /> * Visit us for a training session in our office :)<br /> <br /> === Silver &amp; Gold Package ===<br /> In these packages you will receive a direct dial number to the Winestro.Cloud team. The current number (may change) can be found in the programme under Help / Telephone Support. The hotline is usually staffed on working days in Rhineland-Palatinate between 9 am and 4 pm. Outside of these times, please proceed as in the Bronze Package; a member of staff will then get in touch with you as soon as possible!</div>

Luca