En:Parcel-Cancellation - Versionsgeschichte

Sonora: /* Cancellation of already purchased parcel labels */

2024-10-11T08:25:15Z

Cancellation of already purchased parcel labels

← Older revision		Revision as of 10:25, 11 October 2024
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	==Cancellation of already purchased parcel labels==		==Cancellation of already purchased parcel labels==
	[[Datei:Stornierung über Auftrag.png\|miniatur\|~~Stornierung über Auftragsübersicht~~.jpg]]		[[Datei:Stornierung über Auftrag.png\|miniatur\|Cancellation via "order".jpg]]
	[[Datei:Stornierung PM.png\|miniatur\|Cancellation via "Post".jpg]]		[[Datei:Stornierung PM.png\|miniatur\|Cancellation via "Post".jpg]]
	[[Datei:Storno in Kundenakte.png\|miniatur\|Cancellation via "Customer file".jpg]]		[[Datei:Storno in Kundenakte.png\|miniatur\|Cancellation via "Customer file".jpg]]

Sonora: /* Cancellation of already purchased parcel labels */

2024-10-11T08:23:33Z

Cancellation of already purchased parcel labels

← Older revision		Revision as of 10:23, 11 October 2024
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	If the button is grey <i title="Delete list" class="far fa-trash-alt navFont nr fa-2x" style="color:#ccc" ></i>, a cancellation is no longer possible.		If the button is grey <i title="Delete list" class="far fa-trash-alt navFont nr fa-2x" style="color:#ccc" ></i>, a cancellation is no longer possible.

	Tip: ~~Cancellation missed~~ or the customer wants a later delivery ~~after all~~?		Tip: Missed the cancellation or the customer wants a later delivery?
	You can ~~save~~ the ~~stamp~~ you have already created and use it for the ~~identical~~ customer within ~~four weeks~~ (10 days for DHL).		You can keep the label you have already created (UPS and DPD) and use it for the customer within 30 days (10 days for DHL) customer (it
	~~customer~~. ~~To do this, create~~ a note in the customer file.		is not possible to change the address or name). Make a note of this in the customer file.
	~~Please note that a DHL~~ parcel ~~stamp must be posted within 10 days~~ after ~~it has been created~~, ~~otherwise DHL~~ will ~~charge you for it.~~		If the parcel label is still used after the deadline, the carrier will apply the maximum dimensions and weight and the shipment will be
	~~Otherwise, DHL will charge you for the additional amount.~~		extremely expensive

	[[Creation of parcel labels\|More about the creation of parcel labels]].		[[Creation of parcel labels\|More about the creation of parcel labels]].

Luca: /* Cancellation of already purchased parcel labels */

2022-09-06T12:25:26Z

Cancellation of already purchased parcel labels

← Older revision		Revision as of 14:25, 6 September 2022
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	==Cancellation of already purchased parcel labels==		==Cancellation of already purchased parcel labels==
	[[Datei:Stornierung über Auftrag.png\|miniatur\|Stornierung über Auftragsübersicht.jpg]]		[[Datei:Stornierung über Auftrag.png\|miniatur\|Stornierung über Auftragsübersicht.jpg]]
	[[Datei:Stornierung PM.png\|miniatur\|~~Stornierung über~~ "Post".jpg]]		[[Datei:Stornierung PM.png\|miniatur\|Cancellation via "Post".jpg]]
	[[Datei:Storno in Kundenakte.png\|miniatur\|~~Stornierung über~~ "~~Kundenakte~~".jpg]]		[[Datei:Storno in Kundenakte.png\|miniatur\|Cancellation via "Customer file".jpg]]

	Cancellation of parcel labels is only possible '''on the day of creation until 17:00'''. Stamps created between 5:00 p.m. and 0:00 a.m. cannot be cancelled, as the stamps from this period are automatically included in the service provider's daily planning for the following day. This is the only way to guarantee our prices.		Cancellation of parcel labels is only possible '''on the day of creation until 17:00'''. Stamps created between 5:00 p.m. and 0:00 a.m. cannot be cancelled, as the stamps from this period are automatically included in the service provider's daily planning for the following day. This is the only way to guarantee our prices.

Luca: /* Cancellation of already purchased parcel labels */

2022-09-06T12:24:34Z

Cancellation of already purchased parcel labels

← Older revision		Revision as of 14:24, 6 September 2022
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	The parcel mark should now disappear. If in doubt, please reload the page. If the stamp '''cannot be cancelled before 5 p.m. even on the day of creation'', please open a help ticket under ''Help - Tickets - Write ticket''.		The parcel mark should now disappear. If in doubt, please reload the page. If the stamp '''cannot be cancelled before 5 p.m. even on the day of creation''', please open a help ticket under ''Help - Tickets - Write ticket''.

Luca: Die Seite wurde neu angelegt: „==Cancellation of already purchased parcel labels== Stornierung über Auftragsübersicht.jpg Stornierung über "Post".jpg Stornierung über "Kundenakte".jpg Cancellation of parcel labels is only possible '''on the day of creation until 17:00'''. Stamps created between 5:00 p.m. and 0:00 a.m. cannot be cancelled, as the stamps…“

2022-09-06T12:22:12Z

Die Seite wurde neu angelegt: „==Cancellation of already purchased parcel labels== miniatur|Stornierung über Auftragsübersicht.jpg miniatur|Stornierung über "Post".jpg miniatur|Stornierung über "Kundenakte".jpg Cancellation of parcel labels is only possible '''on the day of creation until 17:00'''. Stamps created between 5:00 p.m. and 0:00 a.m. cannot be cancelled, as the stamps…“

New page

==Cancellation of already purchased parcel labels==
[[Datei:Stornierung über Auftrag.png|miniatur|Stornierung über Auftragsübersicht.jpg]]
[[Datei:Stornierung PM.png|miniatur|Stornierung über "Post".jpg]]
[[Datei:Storno in Kundenakte.png|miniatur|Stornierung über "Kundenakte".jpg]]

Cancellation of parcel labels is only possible '''on the day of creation until 17:00'''. Stamps created between 5:00 p.m. and 0:00 a.m. cannot be cancelled, as the stamps from this period are automatically included in the service provider's daily planning for the following day. This is the only way to guarantee our prices.

You have two or three options for cancelling, depending on the software package:

*From the basic package onwards via the corresponding order under ''Order - Documents - Parcel Stamps'' (see top image).

*via ''Post - Parcels - Parcel list'' (see middle picture).

*via the customer file and here under System --> Scroll down, you will see the purchased parcel labels for this customer (see picture below).

In all cases, cancel the parcel label by clicking on the bin icon: <i title="Liste löschen" class="far fa-trash-alt navFont nr fa-2x" style="color:#C60005" ></i>.

Even after the collection has been ordered, the parcel stamp can be cancelled until 5 pm.

If the parcel has already been handed over to the carrier, cancellation is no longer possible - regardless of the time.

The parcel mark should now disappear. If in doubt, please reload the page. If the stamp '''cannot be cancelled before 5 p.m. even on the day of creation'', please open a help ticket under ''Help - Tickets - Write ticket''.

If the button is grey <i title="Delete list" class="far fa-trash-alt navFont nr fa-2x" style="color:#ccc" ></i>, a cancellation is no longer possible.

Tip: Cancellation missed or the customer wants a later delivery after all?
You can save the stamp you have already created and use it for the identical customer within four weeks (10 days for DHL).
customer. To do this, create a note in the customer file.
Please note that a DHL parcel stamp must be posted within 10 days after it has been created, otherwise DHL will charge you for it.
Otherwise, DHL will charge you for the additional amount.

[[Creation of parcel labels|More about the creation of parcel labels]].